We wish to thank every one of you who have supported this site by registering to become a member, those who have posed questions, and those who have purchased our products ~ thank you.

When we first conceived the idea of this site, we received a lot of positive response. Since the airing of the Florida Cramming on Get Gephardt, KUTV, we have received criticism that our information is not free. As much as we appreciate the comments so that we can better serve our customers, we want to point out that you can get your questions answered for free. We discovered that many people do not know what a Forum is and therefore, people were confused where they could ask questions and get them answered for free. The Question~Answers (Forums) is where those free answers can be obtained.

Now please bare in mind, we are a for-profit business. Our parent company, Turner Telecommunications (Turner) has been creating savings and producing recoveries for businesses for nearly 15 years. Our products are much more comprehensive than what you’re going to find in the Forum. Our products document how residential consumers can do what Turner does for themselves but on a smaller scale. In November of 2006, when Mr. Gephardt aired Turner on his show assisting him in his investigation on fraudulent charges, we had a “free” five-page document for download that detailed how consumers can identify fraud, stop it, and get their money back. Although, we had thousands of hits on our website, the segment did not get Turner one customer, which we had hoped. For weeks after that segment, we helped hundreds of residential consumers for free with their phone bill. Since this last showing, on April 18, 2007, again, we have helped numerous residential consumers, for free, with their phone bill. Some people chose to complain about only finding for purchase information, which was fine because it helped us realize that they weren’t able to find the “Free” area easier.

So my apologies go out to every visitor who felt that our site was not prepared after the April Bill Gephardt airing. We take full responsibility and we have tried to accommodate all the requests we have received to make our site easier to navigate and accessible. Again, we appreciate the continued support and please feel free to continue submitting questions and comments.

Hello, my name is Diania Turner. I am the founder of Turner Telecommunications, Inc.(Turner) was founded because of the outrageous cheating, lying and fraud that takes place in telecommunications. When I started Turner I thought I could save the world by making companies aware of the wrongful billing and up selling that goes on in the telecom industry. I thought I could make a difference. Unfortunately, the only companies I have been able to help are the ones that use Turner. The rest, including the consumers are like sheep going to the slaughter – sorry. Virtually everyone and every company is either being cheated on their telephone bills, up sold products and services they don’t need or just sold a snow job and buy it because they don’t know any better.

This is why “MyTelecomGuru” has been conceived. We need to help everyone to identify telecom billing errors, be able to identify what products they need and those they don’t as well as make them aware of how to fix their billing problems themselves. Turner has great success as a consumer advocate but we are a small part of the solution compared to the giants like AT&T, Verizon, MCI, etc. With millions of customers worldwide and only one Turner, we ask, how much can we really do to make a difference? We intend MyTelecomGuru to be a larger part of the solution by calling consumers to action to help us populate the Forum with questions everyone can benefit from and receiving feedback from consumers on our “How To” docs so we can continue to develop even better material.

MyTelecomGuru can make a difference. It will give all of us a way to communicate, spread the word on companies that cheat you, help others to resolve billing issues and empower the consumer with knowledge. Though MyTelecomGuru is small today, with you we can become a much larger part of
the solution.

So, ask us your questions and let us help. Often we might refer you to information that has already been set up as a download that you can purchase because it may have more complete information than we can offer in an email or in the Forum. You have our guarantee, we will address your issues by doing our best to help you resolve your problems and providing solutions to make it a level playing field for the consumer.

Together we can make a difference and get the giants to pay attention … “There is a new sheriff in town … and he’s MyTelecomGuru.com”

Salt Lake City, Utah – April 13, 2007 – Turner Telecommunications, Inc. (Turner), a nationwide leader in telecommunications cost-management and training solutions located in Salt Lake City, Utah, has announced their plans to empower the consumer. Turner is making their 15 years of telecommunications experience accessible to the public via MyTelecomGuru.com. This unprecedented move brings Turner’s vast telecom knowledge directly to telecom/IT/IS professionals enabling them to make wiser decisions and do their job better.

Although in its infancy, the goal of MyTelecomGuru.com is to become the ultimate telecom resource by liberating consumers from pushy vendors, bad contracts, erroneous charges and failed excuses for bad services. For years, Turner has been unbiasedly representing businesses before their telecom providers, the Public Utilities Commission and the FCC. They have sought to lower consumer costs, seek recoveries, and champion the cause of victims of telecom fraud. “We have successfully represented businesses for years but have found that fraud, errors, and bad contracts and services are a growing problem. That is why we are making our knowledge available to a larger audience,” says Diania Turner, President of Turner Telecommunications, Inc.

MyTelecomGuru.com will offer professionals and residential consumers a way to get answers to their telecom questions without being up-sold or packaged into something they don’t need. The site will continue Turner’s mission by passing on the knowledge and experience through a Blog to open a dialog about telecom issues and how they may affect consumers; a forum where professionals and residential consumers can pose questions and receive answers from experts in the industry; a recurring newsletter to highlight common issues being discussed on the site; and for those who simply need a little guidance, “How To” documents will be available providing step-by-step instructions for resolving some of the more common telecom issues. Shilo Case, CEO of MyTelecomGuru states, “We expect MyTelecomGuru to meet its goal as a direct response to the questions that professional and residential consumers are seeking answers to.”

“We’ve represented hundreds of companies and there has only been a handful that didn’t need our services,” says Diania Turner. Ms. Turner went on to explain that billing errors, fraud, and bad contracts are becoming more common as competition increases between vendors. While vendors may keep their front-end costs competitive, consumers need to look out for what comes in on the back end. MyTelecomGuru.com will provide information which will empower the consumer by teaching them what to look for before getting into that bad contract, how to detect fraud on their regular monthly phone bill, and how to know what services they need to prevent wasteful spending. “In essence, MyTelecomGuru is the missing link between consumers and reducing their telecommunications costs,” says Shilo Case.

MyTelecomGuru.com will formally launch on April 13, 2007. For more information, please visit MyTelecomGuru or Turner Telecommunications.

Turner Telecommunications, Inc., is a Utah-based company that provides cost-management solutions including cost reduction, recovery, contract negotiation, RFP development, and accounts payable and outsourcing solutions. Turner is not a telecom agent, and has successfully advocated on the behalf of some Utah’s most successful companies. Their mission is to provide unbiased telecommunications solutions with honesty and integrity.

MyTelecomGuru.com, a Utah-based company will carry on the traditions of Turner Telecommunications, Inc. with the full intent of making their unique working knowledge of the telecommunications industry available to all who request.