Growing Pains
April 22nd, 2007 by
Apprentice Guru
We wish to thank every one of you who have supported this site by registering to become a member, those who have posed questions, and those who have purchased our products ~ thank you.
When we first conceived the idea of this site, we received a lot of positive response. Since the airing of the Florida Cramming on Get Gephardt, KUTV, we have received criticism that our information is not free. As much as we appreciate the comments so that we can better serve our customers, we want to point out that you can get your questions answered for free. We discovered that many people do not know what a Forum is and therefore, people were confused where they could ask questions and get them answered for free. The Question~Answers (Forums) is where those free answers can be obtained.
Now please bare in mind, we are a for-profit business. Our parent company, Turner Telecommunications (Turner) has been creating savings and producing recoveries for businesses for nearly 15 years. Our products are much more comprehensive than what you’re going to find in the Forum. Our products document how residential consumers can do what Turner does for themselves but on a smaller scale. In November of 2006, when Mr. Gephardt aired Turner on his show assisting him in his investigation on fraudulent charges, we had a “free†five-page document for download that detailed how consumers can identify fraud, stop it, and get their money back. Although, we had thousands of hits on our website, the segment did not get Turner one customer, which we had hoped. For weeks after that segment, we helped hundreds of residential consumers for free with their phone bill. Since this last showing, on April 18, 2007, again, we have helped numerous residential consumers, for free, with their phone bill. Some people chose to complain about only finding for purchase information, which was fine because it helped us realize that they weren’t able to find the “Free†area easier.
So my apologies go out to every visitor who felt that our site was not prepared after the April Bill Gephardt airing. We take full responsibility and we have tried to accommodate all the requests we have received to make our site easier to navigate and accessible. Again, we appreciate the continued support and please feel free to continue submitting questions and comments.
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